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Help! I have problem playing the
video files! Video doesn't play or no sounds.
Generally, most playback issues are due to not having the required
Video Codec to play the video files. Our Movies are encoded in WMV
format. You need to obtain the Window Media Player 10.0 and
above to play the video files. Window Media Player can be
obtain
Here.
Note : For Video Playback issues, please ensure
that you have already updated your media player to version 9. You
can obtain the latest version of the Window Media Player via Window
Update or from Microsoft's homepage
HERE .
For Real Media Files, the Real
Player can be obtained
Here
or Alternative Free Player without installing Real Player
Here.
Note : If you experience playback problem
using the Alternative Free Player, it is advisable to try using the
official free
Real Player instead.
I face problems downloading large
files or experience disconnection during the downloading.
For downloading large size files, the
best solution is to use Download Managers. AVSPremium sites support
resuming of downloading files so that you can start right from where
the disconnection occurs. For a good and free download manager, you
can go
Here.
Membership
support
For Login Issues or Lost ID/Password,
For CCBill users,
ID/Pass Support.
Tech support
Please contact us via this
Email
to resolve the problem.
In the
Email,
please provide the following
information for us to assist you promptly.
a. Email Address that was used to
subscribe to us.
(Required)
b. Your Userid and Password.
(Required)
c. Your Account Subscription
Number.
(Required)
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Customer
Support Support
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can't
login to
ftp.
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signup's not working.
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